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Refund & Returns Policy
Welcome to MY ORGAINC WORLD STORE (myorganicworld.net). This Refund and Return Policy provides the manner your orders are handled and returned by MY ORGAINC WORLD STORE. You are advised to read this Exchange and Return Policy carefully.
By accessing the services provided by myorganicworld.net you agree to our Refund and Return points provided in this article, if you do not agree with this Refund and Return Policy, please do not use the website – myorganicworld.net.
Our returns & refunds we offer
Here at MyOrganicWorld Store, we want you to be happy with seeds, products, and most of the time we are sure you will be. Our excellent customer service is at the heart of our business.
However, occasionally, although it seems unlikely, the odd thing does go wrong! If it does, we will always put it right.
If you think you have received the wrong seeds, product or you have any questions- simply contact us by phone (66776605), email ([email protected]) and we will sort things out. We will automatically replace any wrong items; we will offer advice or a replacement/refund.
If you simply change your mind, please let us know within 3 days of receiving your seeds and we will advise you how best to return your order. We will refund the order within 14 days of receiving the seeds back at our side.
Only when the seeds or products haven’t open from the customer.
Order review process
All orders are subject to fraud review which may result in a delay in processing. We may also require additional information to verify your purchase.
Until you receive the final confirmation of your purchase, please check your email and respond to any requests for verification.
While your order is being reviewed, your account may be placed on hold until the review is completed.
Refund and return policy changes
We reserve the right to update our Exchange and Return Policy. Any changes will be posted on this page.
By using our website and opting for COD payments, you agree to the terms outlined in this Refund and Return Policy.
Contacting us for any further help
If you have any questions or concerns to MY ORGANIC WORLD STORE, please use one of the below methods according to your needs.
General help:
For a quicker way to find related information to your inquiry, we suggest you first review our customer help center and read all the available FAQs.
General questions and inquiries:
For any general inquiries or any topics not related to orders use our contact us page and fill in the general inquiries form.
Order and product issues:
For any other topics related to orders use our order issues page and fill in the order issues form.
